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  • My item has arrived damaged.
    We make sure to checked all orders that are placed before shipped out. Please contact our customer service, info@tasiraglamrish.com and we will make sure to handled it right away. Make sure your e-mail has your order number and the image of the damage product.
  • I have received the wrong product/item.
    Please contact our customer service, info@tasiraglamrish.com we will make sure to handled it right away. Make sure your e-mail has the order number, a image of the product and the invoice.
  • An product is missing from my package.
    Please contact our customer service, info@tasiraglamrish.com with your order number and a image of the invoice to solve this issue for you.
  • Can i change or cancel my order after i have placed it?
    Please contact our customer service, info@tasiraglamrish.com with your order number and what exactly need to be changed/cancelled to solve this issue.
  • My refund is incorrect
    Please contact, info@tasiraglamrish.com and we will solve this issue as soon as possible.
  • Are returns free?
    The return service and cost is your own responsibility. Please note, that we are not held liable for any product that fail to reach us. This is also for international orders.
  • What is your return policy?
    We have 14-day return policy, wich means you have 14 days after you have receive your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused and with seal, with tags, original packaging, undamaged,free of make up and parfume/deodorant.
  • How do i return my order for exchange?
    To ensure what you want, is to return the item you have, once we have accepted the return, you can make a separate purchase for a new item.
  • What is your return adress?
    TasiraGlamrish Engelandlaan 391 2034PS Haarlem
  • Have you received my return?
    You will receive an email form us, when we have processed a refund.
  • How long will it take for my refund to be processed?
    Refunds are processed within 5 working days of us receiving the product back. Weekend are not included in working days. This countdown begins when we have receive the products.
  • Which items are non-returnanble items?
    Used hair care products or products or with broken seal. For queastion for an specific item contact us at info@tasiraglamrish.com
  • What size should i order(GlamrishCloset)?
    The size guide is given at any item, you can find this when click on the item!
  • When will you be restocking?
    You will get an mail when our item is back in stock! for this you need to subscribe on our website!
  • Can i change my delivery address after placing my order?
    We are not always able t change any order details once the order has been confirmed. Please for any details or to cancel the order , send us your order number and changes to info@tasiraglamrish.com
  • Why is my order late?
    Please if there is any problem, contact us at info@tasiraglamrish.com
  • Do you have order pick-up?
    Yes, As soon as your order is ready, you will receive a pick-up confirmation. Please note: Order pick-up will be ready in 48 hours.
  • Do you have discounts or giftcards?
    Please keep an eye on our website, social-media mails for possible discounts and giftcards!
  • What payment methods do you accept?
    We accept Paypal, Ideal, Visa, Maestro and Mastercards as payment methods.
  • How can i change the currency on your website?
    TasiraGlamrish is based in the Netherlands, our products are mentioned in Euros.
  • I forgot my password or i can't sign in
    Please send us an email to info@tasiragamrish.com with your mail adress and you will receive an link to reset your password!
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